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Mastering Difficult Conversations

  • 3 Questions Organizations Should Ask Before A Reorganization

    A reorganization is just like any other business initiative like a product launch, marketing push or capital project. And as such it is best to proceed with a strategy.
  • 4 Social Signals to Communicating Better

    We all want it, we get into disagreements over it, and it makes a difference in our workplace and personal relationships; communication – it truly is the core of what we want. Effective communication is more than just passing a message across – it involves helping the recipient understand and act on the message. The weight of effective communication isn’t just on the shoulders of great leaders, it is an integral part of an evolving social process for everyone.

  • 5 Ways People Pleasing Can Affect Your Leadership

    Are you a people pleaser? Difficult to really tell? If you hurriedly came to the answer you most likely ended up saying no.

  • Are You Leading by Your Values?

    Over the years I have worked with several leaders who possess different qualities, strengths and weaknesses. However, one important quality that sets them apart from one another is their ability to lead by their values. As unique as our fingerprints, so too are our values.

  • Assertiveness – Are we doing it wrong?

    How often do you get talked into something you don’t’ want to do? Do you often experience situations that infuriate, annoy or frustrate you but do absolutely nothing about them? Do you find it difficult to say “no” without being offensive?

  • Debunking Common Employee Engagement Myths

    In today’s competitive marketplace, employee engagement has emerged as an important component of business success

  • Don’t Bite the Hand That Feeds!

    For any business owner today, there’s often a misconception that your most powerful tool is your products or services. While that’s true to an extent, who delivers on those products or services? Your employees. Your employees are the ones who grind and work all day; who spend as much time as they can, putting in the hard work and the effort on your behalf.

  • The Failure of “Good-Enough” Cultures in the Workplace

    Leaders are bombarded daily with choices; a choice to do right or wrong; a choice to do nothing; a choice to do the right thing or to do the barest minimum required to get the job done.

  • Why Behavioural Styles Matters for Future Leaders

    The evaluation of behavioural styles plays a crucial role in the selection process of effective leaders including CEOs and top executives. In the 21st century ― and especially for the future―we want leaders who can manage people, engage the workforce, and inspire innovation and collaboration. Therefore, there is an urgent need to understand leadership behaviours, because it influences the effectiveness of a leader. Leaders make business decisions and implement strategies based on their innate drives and their behavioural style. Our priorities also affect how we react to the people we work with. It is no longer sufficient to select leaders based on their prior successes or capability alone. It is true that previous successes and experience remain vital, but more is required from today’s leaders.

  • Why Leaders Should Focus on Job Performance Instead of Cannabis Usage

    Employers must carefully evaluate whether any drug policy or drug testing program is job-related and to examine the job-related reasons for taking an adverse action on employees that use substances.